Absolutely. Your first point of contact is always your GP. He or she will then work with you to decide on the most appropriate next step.

Are you over 16? You log in to the patient portal using your personal DigiD. Don’t have a DigiD yet? Apply for your DigiD here [This opens in a new window].

Do you have any questions about DigiD? Visit the DigiD website or go straight to Help & Contact for DigiD.

For children under the age of 16, or, if you do not wish to use DigiD, please ask the practice to provide you with a username and password.

We would ask you to log in once using your DigiD. Once you have done that, we will be able to let you know if there is a message waiting for you in your patient portal.

Please note: in our system, an email address may only be used for one person. Are you applying for an account for your child?

• Create your own email address: you can do this for free on sites such as Gmail, outlook.com or yahoo.com. Emails will then be delivered to your own inbox.
• Or create an alias: use your own email address + your child’s name: youraddress+kind@gmail.com. All emails will go straight to the jouwadres@gmail.com.Een inbox. Email addresses with a ‘+’ work with Gmail, Proton Mail and Fastmail, amongst others. With Ziggo, KPN, Outlook and other email providers, you’ll need to set up an additional address once. Search for ‘Email alias’ on your provider’s website. With this type of alias, emails will also be delivered directly to the main inbox.

First, check whether there is There is a technical fault with DigiD.
If that isn’t the case, have a look at Help & Contact for DigiD.

Are you having trouble with digital matters? Call, text or email the Digihulplijn: 0800-1508 or digihulp.nl.

Emails regarding your appointments and your patient portal are sent from noreply@mijndokters.nl. To set up your patient portal, you will receive a one-off email from no-reply@mijngezondheidsapp.nl. Please add these email addresses to your address book on your computer, or to the Contacts on your phone. That way, our emails will be recognised as trusted.

For patients who require regular check-ups, we work in partnership with Viduet. Together with them, we ensure that your appointment takes place on time and is properly prepared. They will send you emails on behalf of our practice. Such an email might, for example, be an invitation to complete a medical questionnaire or a request for you to book an appointment with us. We would really appreciate it if you could respond to such requests.

The costs for this will be deducted from your excess. You can find the costs on the laboratory’s website. Please note that the costs for a faecal examination are often over 300 euros.

Use a special tick remover or a pair of pointed tweezers and pull the tick out as close to the skin as possible. Seek medical advice if the tick has been attached for more than 24 hours or if you notice a red ring appearing around the bite site. See also thuisarts.nl/i-have-a-tick.